Packet Direct

Quick guide Deutsche Post
Packet Direct
Shipping service for Trackable service for lightweight goods up to 6.8kg
USA
Max Weight:

1oz or 28 gr max
<15lb or <6.8kg
Dimensions: <127cm L + (2*(W+H)
Max L = 68cm W,H = 43cm
AUS & NZ
Max Weight:

20KG
Dimensions: Length: 42 inches max (106cm) Length and width combined: Max 79 inches (200cm)
Track and trace End to end postal tracking with 15+ scan points and delivery confirmation
Signature upon delivery N/A but Webtrack and tracking API available and piece level information supplied to both shipper and reciever
Delivery Aims USA – 3-7 days,
Australia and NZ 6-8 days
Customs Varies widely depending on destination but full support service available through our UK based customer services team
Compensation for loss and damages 19 SDR (approx €37) per kilo
Shipment value protection N/A
Available destinations 3

Keep up with the fastest growing eCommerce markets in the world. Our Packet Direct service is ideal for sending shipments up to 6.8kg to the USA, Australia and New Zealand. Packet Direct is an upgraded version of our Packet and Packet Tracked services, which is faster and has an increased weight limit.

Packet Direct is a Deutsche Post DHL service. Our combined teams of specialists have years of know-how, thousands of helping hands and experience of all markets worldwide.

  • Packet Direct features a web portal for end to end tracking and reporting
  • Applying domestic labels, such as USPS, provides a local look and feel for your customers
  • A dedicated UK based shipper customer services team to support you
  • Easy and flexible IT integration including e-file, Deutsche Post DHL shipping API and 3rd party vendors like Metapack, Linnworks and many more

Our solutions

Packet
Packet Tracked
Packet Plus
Packet Direct
Direct Entry